TIPS FOR
SUCCESSFUL PHONE INTERVIEWS
- Review
the interview preparation document as you would in a face-to-face interview.
- Make
sure you are in a quite place without distractions, where you can speak
freely. If the interviewer
calls at a bad time, it’s better to reschedule for five or 10 minutes
later (when you can find a place to talk) than trying to get through it.
- Always
have a copy of your resume in front of you. Many times the interviewer will ask you questions in
reference to work history or specific notations on your resume.
- Take
10 to 15 minutes to focus on the upcoming conversation before the
interviewer calls. Take a few
minutes to review your notes regarding the position and company before the
call.
- There
may be times when we may not know who of a team that you will speak with.
This happens in larger companies that use a team approach in
recruiting and hiring. Get the
interviewer’s name and title and ask how he or she fits into the
organization.
- Use
Power Phone Skills! Speak
slowly and clearly and always think about your answers before responding.
If sitting, sit upright, just as you would in an actual interview.
Many people think that if you stand while talking on the phone you
are more alert and are better able to project your enthusiasm for the
position. Be careful not to go
monotone-keep you voice lively.
- Make
sure your answers are clear and concise.
Get to the point; don’t ramble.
If you don’t know the answer to a question, don’t fake it-just
say so.
- Have
questions prepared. Ask the
interviewer if you may ask a couple of questions.
Additionally, always express interest in the position.
At the conclusion of the interview, ask the interviewer what the next
step will be.
- Write
and mail your follow up letter the evening following the phone screen.
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